Privacy Policy for Twcbet

Who We Share Data With

We share anonymised data with analytics providers and hosting companies that act only on our instructions. They cannot use your data for their own purposes. Your personal data is never sold, rented, or traded to third parties. We do not share it with advertisers or any other external organisation without your consent.

Information We Collect

When you use the site’s contact form, you submit your name, email address, and any message you write. This is voluntary and only collected at the moment you send it. Our web server also automatically records technical data each time you visit: your IP address, browser type, and which pages you view. This happens without any action from you.

Cookies and Your Choice

The site uses cookies to remember your preferences and to help analytics providers measure traffic. These are small text files stored on your device. If you turn off cookies in your browser, the site will still work, but some features such as language preference may not persist between visits, and analytics data will be less accurate.

How Long Records Are Kept

Contact form messages and their replies are kept only until your issue is resolved, then deleted. We do not retain them indefinitely. Server logs are stored for a limited period, typically a few months, and are automatically erased when they are no longer needed for technical or security purposes.

Your Rights to Access or Delete

You may request a copy of any personal data we hold about you by using the site’s contact page. We will respond within the timeframe required by Malaysian law. You may also ask us to delete your data at any time through the same contact page. Once verified, we will erase all records unless we are legally required to keep them.

Why We Hold This Data

Contact form submissions are held solely to reply to your enquiry or request. We do not use this information for marketing unless you ask us to. Server logs help us understand how the site is used, diagnose technical problems, and improve your experience. No automated data is used to identify you personally.

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